By completing the purchase, the Buyer acknowledges and accepts the General Terms and Conditions (hereinafter: “GTC”) of Kabiri Carpethouse – 1122 Budapest, Krisztina krt. 12. • Telephone: +36 1 225 0194 • E-mail: info@kabiricarpet.com • Tax number: 12074578-2-43 (hereinafter: the “Seller”).
Purchase and Sale
A purchase and sale agreement is concluded between the Buyer and the Seller when the Buyer has transferred or paid the purchase price of the goods into the Seller’s bank account or paid it at the Seller’s cash desk.
Prices and VAT
Our prices include Value Added Tax (VAT) in all cases.
The delivery cost depends on the exact delivery location and the size of the order.
The prices of our products may change due to market conditions and other circumstances.
If an incorrect price is displayed next to a product, particularly where the displayed price is obviously incorrect or significantly different from the product’s generally known, commonly accepted or estimated price, the Seller is not obliged to sell the product at the incorrect price. In such cases, the Seller shall promptly inform the Buyer of the error and the correct price of the product. Upon receiving this information, the Buyer may withdraw from the purchase.
Payment by Bank Card
The method of payment of the consideration or fee for the service used by the data subject
To fulfill the delivery of the ordered service or product, the Customer must fulfill their payment obligation towards the Service Provider by paying the consideration for the ordered service in accordance with the terms and conditions specified in the electronic contract. The payment methods provided by the kabiricarpet.com website:
- Barion Bank Card Payment:
Online bank card payments are processed through the Barion system. Bank card details are not disclosed to the merchant. Barion Payment Zrt., the service provider, is an institution supervised by the Hungarian National Bank, licence number: H-EN-I-1064/2013
Payment by Bank Transfer
The Buyer may also make the payment by a traditional bank transfer on a prepayment basis. Once the price of the selected product has been credited to the Seller’s bank account, the Buyer may immediately collect the goods, or, upon request, the Seller will arrange delivery. If the price of the product does not arrive in the Seller’s bank account within 3 business days following the order, the Seller shall consider the order cancelled.
When making a bank transfer, please make sure to indicate the name, product code or order number of the ordered item so that we can identify your payment as quickly as possible!
When paying by bank card, the price of the product is credited to the Seller’s bank account immediately, allowing the delivery to be processed more quickly.
In the case of a bank transfer, the transfer of funds between the banks and the Seller may take one or two days, which may consequently delay the start of delivery by the same amount of time.
Payment in Cash
The Customer (Buyer) may also pay for their order in person at the Seller’s showroom in Budapest. In this case, the Buyer may immediately collect the selected product, or, upon request, the Seller will deliver it to the requested address.
Certificate of Authenticity
The Seller issues a Certificate of Authenticity for purchased products made by hand, which is handed over to Buyers who collect their purchases in person, or enclosed with the products when they are delivered. In the Certificate of Authenticity, the Seller guarantees the most important parameters of the product, such as its place of origin, whether it is hand-knotted (handwoven), and its knot density. These parameters correspond to the product description provided on the Seller’s website.
Delivery
The Buyer may collect the ordered items personally from our showroom in Budapest or, upon request, have the Seller’s partner company deliver them to the specified address.
Home delivery is made to the address provided by the Customer (Buyer).
Our transport partner will contact the Buyer at the mobile phone number provided by the Buyer to confirm the expected date and time of delivery.
The delivery cost depends on the exact delivery location and the size of the order.
Details of the transport partner company:
Name: DB Schenker Nemzetközi Szállítmányozási és Logisztikai Kft.
Address: 1239 Budapest, Európa u. 5.
Telephone: +36 1 278 7878
14-Day Right of Withdrawal
The Buyer has a 14-day right of withdrawal from the date of receipt of the product. Accordingly, the Buyer may withdraw from the purchase of the product without giving any reason.
In this case, the Buyer is obliged to return the purchased and received product to the Seller unused and in completely intact, undamaged and defect-free condition, in packaging corresponding to the original packaging. The Buyer shall bear the cost of returning the product to the Seller.
The Seller’s obligation: the Seller shall refund the purchase price of the product returned within 30 days to the Buyer, provided that the Buyer returns the previously purchased product to the Seller within the above-mentioned deadline and in the condition specified above.
Price Changes
Dear Customers!
Please note that we cannot accept responsibility for any typographical errors that may appear on the website. If you receive a telephone notification regarding your delivery, please coordinate the details with our courier. Our prices may be updated from time to time, and the information provided on the website is for information purposes only.
Thank you for your understanding.
Warranty
The Seller provides a warranty for the purchased products. The warranty is valid for 1 year from the date of receipt of the product.
If the product has been damaged due to improper use or improper handling (intervention), the Seller may refuse to honour the warranty. In determining the cause of the damage, the Seller may also obtain an expert opinion from an independent specialist.
In the event of a warranty claim, the Buyer shall bear the shipping costs.
Returning the Product
The Buyer may notify the Seller of their intention to withdraw by telephone, post or e-mail.
The Buyer must return the purchased and received product to the Seller unused and in completely intact, undamaged and defect-free condition, in packaging corresponding to the original packaging.
The Buyer shall only be responsible for the cost of returning the product to the Seller.
If the Buyer has used the product improperly or not for its intended purpose, the Seller may claim compensation for any malfunction or damage to the product resulting from its diminished value.
Damage Occurring During Delivery
In the case of home delivery (or postal delivery, if arranged by the Seller), the Buyer is responsible for accepting the product upon delivery and checking that it is free from damage. Any damage detected must be recorded on the delivery note or proof of receipt, including the date and signature, and must then be reported to the Seller immediately after receipt of the package.
Uncollected Packages
In the case of ordered but uncollected products, or if the Buyer cannot be reached despite several delivery attempts and the ordered product is returned to the Seller, an administrative fee of HUF 10,000 will be charged.
Larger-Value Orders
For larger-value orders, we will provide a personalized quotation.
