Delivery Terms and Conditions
Delivery Terms and Conditions
The prices displayed next to our products on the website are gross prices and include 27% VAT.
I. Agreement
By submitting the Order Form and receiving confirmation from the Supplier, a distance contract is concluded between the parties pursuant to Government Decree 17/1999 (II.5.).
On the one hand, Kabiri Kft. (registered office: 1122 Budapest, Krisztina körút 11, 1st floor, Apt. 7; Tax number: 12074578-2-43; Company registration number: 01-09-463512), hereinafter referred to as the “Supplier”,
On the other hand, between the Customer, as the Buyer, under the following terms and conditions:
The Supplier shall deliver the product(s) ordered by the Buyer with cash on delivery and confirmed by the Supplier, selected by the Buyer on the Order Form, to the delivery address specified on the Order Form within 3 business days in the case of products in stock. If the fulfilment of the order is prevented for any reason, the Supplier shall promptly notify the Customer by e-mail or telephone using the contact details provided by the Customer on the Order Form, within 3 business days.
The Customer is obliged to accept the products specified in the Order Form submitted by the Customer and delivered by the Supplier to the address provided by the Customer, and to pay the purchase price stated in the confirmation sent by the Supplier and on the invoice issued by the Supplier, including the packaging and delivery costs of the products, in cash to the delivery person.
The Buyer may withdraw from the purchase without giving any reason within 12 business days from the date of receipt of the product. In such case, the Buyer is obliged to return the Product to the Supplier and bear any costs incurred in connection with returning the product as a result of exercising the right of withdrawal. However, the Supplier may claim compensation for the full amount of any damage resulting from improper use of the product. The Supplier shall refund the purchase price paid by the consumer without undue delay, but no later than thirty days after the withdrawal.
The Supplier stores the Customer’s personal data, together with the data relating to the transactions, for the purpose of fulfilling the contract and handling any complaints or claims. The Supplier may provide such data to its subcontractors, who are not entitled to continue storing, retaining or disclosing the data to any third party after the fulfilment of the contract.
For the resolution of any disputes, the Parties agree to submit to the jurisdiction of the Hungarian courts, subject to the applicable rules of jurisdiction.
Matters not regulated herein shall be governed by the provisions of the Hungarian Civil Code and Government Decree No. 17/1999 (II.5.) on contracts concluded between parties at a distance.
II. Website Terms and Conditions
Seller’s name: Kabiri Kft.
Registered office: 1122 Budapest, Krisztina körút 11, 1st floor, Apt. 7.
Tax number: 12074578-2-43
Company registration number: 01-09-463512
Registered by: Company Court of the Budapest-Capital Regional Court
Bank account: K&H Bank Zrt. 10410400-00000190-09604016
Data protection registration number: NAIH-127218/2017
Representative: Jamal Abdul Naser
Telephone: 06 30 / 951-5019
E-mail: kabirikft@gmail.com
III. Delivery
Within Hungary, delivery with our partner, GLS courier service, is FREE OF CHARGE!
The delivery time is 1–5 business days.
If you have chosen to pay by bank transfer in advance, please transfer the total amount of the invoice to our company’s bank account held with K&H Bank Zrt., using the following account number: HU10 10410400-00000190-09604016. We can only dispatch the package once the invoice amount has been received in our bank account!
Individual Request for MPL Home Delivery
If the Customer specifically wishes to receive the shipment via MPL (Magyar Posta Logisztika), the following special conditions apply:
How to request: A request for MPL delivery must always be indicated to our customer service by separate e-mail, immediately after placing the order.
Delivery fee: The standard fee for MPL delivery is HUF 6,500, payable in addition to the purchase price of the selected product.
Delivery time: Due to the additional logistics arrangements required, the expected delivery time for packages requested via MPL is 8–10 business days.
IV. Online Purchasing Process
Registration on the website is not required for online purchases. Simply select the product or products you wish to purchase and click the “ADD TO CART” button. If you would like to purchase additional products, repeat the steps described above. Once you have finished shopping, please click the “CHECKOUT” button located in the upper right-hand corner of the website.
After this, it is no longer possible to modify the contents of the shopping cart on the page that appears.
To complete your purchase, please enter the personal details requested on the Order page.
In the “Additional Notes” section, you may provide other important information, such as the preferred time of day for the courier to deliver the ordered product to the specified address, etc. After successfully submitting the order, you will receive a confirmation e-mail at the e-mail address provided during the purchase within a maximum of 24 hours. The confirmation will include the ordered items and the gross amounts payable, including the delivery fee.
We reserve the right to change our prices!
Dear Customers! Please note that we cannot accept responsibility for any typographical errors that may appear on the website. If you receive a telephone notification regarding your delivery, please coordinate the details with our courier. Our prices may be updated from time to time, and the information provided on the website is for information purposes only.
Thank you for your understanding.
V. Order and Delivery
The Seller will send a confirmation of the received order, which will contain the exact specifications and price of the ordered product or products, the Customer’s details, and the billing and delivery addresses. If the confirmation contains any incorrect information, the Customer must notify the Seller within 24 hours so that the necessary correction can be made before delivery.
If the ordered product is not in stock, the Seller will notify the Customer of the expected delivery date of the product. Nationwide delivery of the ordered products is carried out by GLS Hungary. Delivery is expected within 1–5 business days. The courier will contact the recipient between 8:00 a.m. and 6:00 p.m.; therefore, it is necessary to provide a delivery address where an authorized person is available to receive the shipment during the specified hours on business days.
The recipient must inspect the shipment in the presence of the carrier upon delivery and, in the event of any damage to the external packaging, open the package. In the event of any damage, a report must be drawn up jointly with the carrier, and the damage and loss must be reported without delay. The recipient is obliged to take all reasonable measures to mitigate the damage.
VI. Warranty and Statutory Guarantee
## The Seller’s liability for statutory warranty and guarantee shall be governed by the provisions of the Hungarian Civil Code, Government Decree No. 151/2003 (IX. 22.), GKM Decree No. 49/2003 (VII. 30.), and Government Decree No. 72/2005 (IV. 21.). Statutory guarantee applies only to durable consumer goods, such as washing machines, computers and televisions. The Buyer has the right to submit a complaint if the product is defective. In such cases, the Buyer must notify our company of the defect without delay. The statutory warranty period is 6 (six) months. The Buyer has 2 (two) years to enforce a statutory warranty claim. In the event of a statutory warranty claim, the Buyer may request that the product be repaired or replaced, or may request a reduction of the purchase price. Statutory warranty claims cannot be enforced in the case of defects resulting from improper use.
VII. Comments and Complaints
If the received product is proven to have a manufacturing defect or has been damaged during delivery, we will of course replace it free of charge. If, for any reason, replacement is not possible, we will refund the purchase price paid. Replacement of the product is only possible if the original packaging and the accompanying documents are provided. In the case of products damaged during delivery, please enclose the carrier’s damage report in which the delivery person acknowledges that the package was handed over in a damaged condition. Without such a report, we are unable to accept the complaint.
If a manufacturing defect occurs after 30 days under proper use, we will accept the defective product for repair. If the product cannot be repaired within 14 days, we will replace it. The delivery cost of the repaired or replacement product will in all cases be borne by our company; however, the cost of returning the defective product shall be borne by the Customer. If you have any special request or encounter any problem, please do not hesitate to contact our customer service.
VIII. Data Protection
Kabiri Kft., as the data controller, records and processes customers’ personal data in full compliance with the provisions of Act LXIII of 1992 on the Protection of Personal Data and the Disclosure of Data of Public Interest. Under no circumstances will Kabiri Kft. make personal data obtained during the purchase process available to any other person without the express consent of the data subject.
IX. Right of Withdrawal from the Purchase
The Buyer is entitled to withdraw from the purchase within 24 hours of placing the order, but no later than before the delivery of the product has commenced. The Buyer must notify the Seller of their intention to withdraw by e-mail at info@kabiricarpet.com. In this case, the Buyer shall not be charged any costs. The Buyer may withdraw from the purchase without giving any reason within 12 business days of receiving the goods. The Buyer must notify the Seller of their intention to withdraw by e-mail at info@kabiricarpet.com. In the event of withdrawal from the purchase, Kabiri Kft. shall refund the amount paid by the Buyer without undue delay, but no later than thirty days after the withdrawal and the return of the goods.
The refund includes the delivery costs, but excludes the costs of returning the products. If the product has been used, Kabiri Kft. may claim compensation for the full amount of any damage resulting from improper use of the product. – In certain cases, the Buyer is not entitled to exercise the right of withdrawal: in the case of a completely custom-made product specifically produced at the Buyer’s request.
X. Limitation of Liability
Purchasing through the website presupposes that the Buyer is aware of and accepts the possibilities and limitations of the Internet, particularly with regard to technical performance and any errors that may occur.
Our company shall not be liable in any way for the following, regardless of how they may occur:
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Any data sent or received over the Internet
- Any network malfunction that prevents our website from operating normally or interferes with the purchasing process
- Any malfunction of communication devices or communication lines
- The loss of any e-mail or data
- The improper operation of any software
- The consequences of any software error, abnormal event or technical failure.